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TRAI releases consultation paper on draft amendments in The Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024

Telecom Regulatory Authority of India · 05 Aug 2026

Reproduced as issued. This is the text of the document as published by Telecom Regulatory Authority of India, ingested automatically and not edited, summarised or interpreted. Refer to the original document for the authoritative text.

Information Note to the Press (Press Release No. 112/2026)

For Immediate release

Telecom Regulatory Authority of India

TRAI releases consultation paper on draft amendments in 'The

Standards of Quality of Service of Access (Wireline and Wireless) and

Broadband (Wireline and Wireless) Service Regulations, 2024'

New Delhi, August OS, 2026 - The Telecom Regulatory Authority of India

(TRAI) today issued the consultation paper on draft amendments proposed in

'The Standards of Quality of Service of Access (Wireline and Wireless) and

Broadband (Wireline and Wireless) Service Regulations, 2024' seeking

comments and counter comments of stakeholders.

2. In August, 2024, TRAI comprehensively reviewed the earlier QoS

framework and notified consolidated regulation 'The Standards of Quality of

Service of Access (Wireline and Wireless) and Broadband (Wireline and

Wireless) Service Regulations, 2024' on 2nct August 2024. The Regulations

provide an updated QoS framework for monitoring the quality of access and

broadband services through technology-agnostic performance standards,

strengthened reporting mechanisms, and measures to enhance transparency

to the consumers. The regulation came into force on 1st October 2024.

3. Based on the experience gained during the implementation of the

Regulations, feedback received from stakeholders, evolving technological

developments and the increasing consumer expectation for reliable and high

quality digital connectivity, it is considered necessary to address the issues

identified during implementation and further enhance the effectiveness of the

Quality of Service framework. Accordingly, it is proposed to amend certain

provisions of 'The Standards of Quality of Service of Access (Wireline and

Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024'.

4. The consultation paper with draft notification 'The Standards of Quality

of Service of Access (Wireline and Wireless) and Broadband (Wireline and

Wireless) Service (First Amendment) Regulations, 2026' has been placed on

TRAis website www.trai.gov.in, seeking comments and counter-comments

from the stakeholders.

5. The written comments on the amendment proposed in the draft

notification or any other relevant provisions of the regulations, and counter

comments, if any, may be sent preferably by mail to adv-gosl@trai.gov.in, by

26th August 2026, and 7th September 2026, respectively.

6. For a n y clarification / informa tion, Shri Tejpal Singh, Advisor (QoS-I),

may b e con tact ed at adv-qosl@trai.gov.in or +9 1-11-20907759 .

~~

(Harini er Kumar)

Secretary, TRAI

Primary source: Telecom Regulatory Authority of IndiaView original document →

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TRAI releases consultation paper on draft amendments in The Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 | JurisIntel